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1.
The Cauldron. In this style, perhaps the most entrepreneurial
and demanding, leaders catalyze the entrepreneurial energy of the
entire management team so the group repeatedly challenges everything
about the organization. The team constantly rethinks its business
models and rapidly creates new models for both existing and new
businesses. This approach results in rapid change throughout the
organization. Enron and (especially during the period when it was
being spun off from AT&T) Lucent Technologies' networking businesses
are each examples of boiling Cauldrons of innovation.
2. The Spiral Staircase. Here managers
innovate so consistently and so often in their existing business
that, over time, they repeatedly change its very nature. Just as
a circular staircase takes you upward without much changing your
latitude or longitude, a Spiral Staircase innovator rises dramatically
in its chosen business while seeming to stay in the same place.
Examples have included Charles Schwab & Co., Toyota, and (sometimes)
British Airways.
3. The Fertile Field. In this approach,
managers focus on finding new uses for existing strategic assets
and competencies, sowing them across a wide field that extends far
beyond the company's existing operations. Emerson Electric, the
St. Louis electrical equipment manufacturer, is an example, and
so are GE Capital and NiSource, the holding company that includes
Northern Indiana Public Service Co. in the U.S.
4. The PacMan. In this model the company
effectively out-sources much strategy development and R&D to
the marketplace, investing in startups and gobbling up those that
prove themselves. Effective PacMan investors are not just gobbling
up entrepreneurial startups to enjoy the fruits of their labors,
however, but assembling coherent competencies for the future. Examples
include Cisco in computer networking and WorldCom (now MCI WorldCom)
in telecommunications.
5. The Explorer. Here a company sets
out work in a big, poorly understood field where it knows it will
labor for many years before seeing profits. It keeps its investments
small at first, but achieves its goal through a series of relatively
low-cost probes that progressively solve the problems that had prevented
the innovation from happening. Examples include Motorola's development
of cell phones from 1973 through 1984 and Monsanto's pursuit, from
1978 through 1995, of the technology that underlay its push to apply
biotechnology to agri-business. (note: The style we describe as
Explorer is also presented in Gary S. Lynn, Joseph G. Morone,
and Albert S. Paulson, "Marketing and Discontinous Innovation:
The Probe and Learn Process," California Management Review,
Spring 1996, pp. 8-37.)
The choice of styles will depend on where you think opportunities
for your firm lie. (See
Quick Guide.) Many successful companies practice several styles.
But each style represents an internally consistent approach to innovating
that mobilizes a wide variety of people. Each involves a coordinated
package of management techniques that nurture it. The levers management
can utilize to promote successful strategy innovation differ dramatically
depending on which style is being practiced. Levers that are perfect
for one may actually block another. Thus companies that utilize
several styles must generally separate the pursuit of one style
from the pursuit of another, because the management systems that
affect each have to differ.
Each of the styles mobilizes many people's brainpower for innovation.
Some chief executives in less successful companies we studied sought
to establish the organization's new strategies single-handed. Others
delegated the task primarily to a corporate strategy group or relied
on "expert" consultants to tell where the organization
should go. In relatively simple industries, these approaches can
work. (We saw examples of small groups at the top successfully setting
strategy in the public utility and insurance industries.) But the
five styles summarized above are far more powerful because they're
each capable of applying the intelligence of far more people to
the task of innovation.
Consider how each style works.

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