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At Monsanto, it was research director Howard Schneiderman who in
the 1970s persuaded two successive chief executives that the company,
which was then a fairly conventional chemical firm, should bet big
on biotech. Explorers pursue new business models that are initially
hazy, but where the potential payoffs are huge. Christopher Columbus
setting out to discover what became known as the Americas is an
apt analogy.
Senior executives need not invest an inordinate amount of time
in the Explorer project. But they have to understand it and back
it repeatedly. In budget processes, many elements of the organization
will fight to kill investments whose immediate payoff is unclear.
Key levers in making Explorer innovation work include:
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Keeping researchers focused on specific business goals. Other
firms invested more money than Monsanto in biotech, but even
before they had succeeded, Monsanto's researchers were famed
for their clear focus on creating real products.
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Keeping each experiment and probe as inexpensive as possible.
Big experiments will only reveal large numbers of difficulties;
they're not likely to shorten the time to market to an extent
that will justify their cost.
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Resisting the temptation to try to make a big business of the
new idea before it is fully understood. Several pharmaceutical
companies bought large seed companies in the 1980s thinking
they would apply biotech knowledge to them. They found that
in the 80s biotech couldn't add value to seed companies, and
wound up selling them several years later. By the mid-1990s
Monsanto was making the same effort with more success. But Monsanto's
serious failures and public relations disasters in application
of biotech to the seed business in recent years seems to have
resulted from Monsanto, too, trying to push biotechnology in
agriculture too fast.
The Explorer style is most powerful when a company has an intuition
that's significantly more profound than its competitors' about some
long-term challenge. Company leaders sense a big opportunity and
also recognize that dozens of complex questions must be answered
before profitable products and services can be sold. They must be
willing and able to undertake many years of work. They'll require
executives to protect the development team from short-term pressures.
The Explorer style works best in concentrated industries, where
small, nimble competitors can't steal your ideas. If the right conditions
apply, the rewards from an effectively managed Explorer process
can be incredible.
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