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The leader shared the rough picture first with few trusted
associates, who modified and refined it and begin to experience
passion for it.
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They then shared it with larger and larger groups, which refined
it further, added details, and started finding ways to remove
the barriers that kept the vision from happening.
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As large numbers of people removed barriers and began working
on changes, innovation after innovation occurred. Effective
Cauldron-style strategy innovation processes often get Spiral
Staircase-style and Fertile Field-style innovation processes
going at lower levels in the firm.
Houston-based Enron, which has grown from a gas pipeline company
into a diversified $30 billion-a-year global energy firm, exemplifies
the Cauldron style. The company's key approaches to innovation originated
in the late 1980s when Jeff Skilling, now Enron's president, created
what evolved into the Enron Capital and Trade Resources business
unit. Skilling recruited and promoted creative dealmakers. He showed
them that they could make big money by developing creative new energy
deals and working with their peers in the finance, legal, and other
departments to get the resources to make their deals real. Ken Rice,
who now heads the division that Skilling created, describes the
resulting work environment as a "nuclear fusion reaction."
Enron eventually developed ways of evaluating new ideas that were
remarkably well understood within the organization. A large corps
of Enron people became repeat innovators.
Enron's experience shows that the vision that drives successful
Cauldron innovation doesn't need to be precise, and in fact it can't
be. The senior leader can't possibly understand the achievements
that will emerge with precision.
Another example is the launch of Lucent Technologies as a spinoff
of AT&T divisions that had been growing at only 2% a year. Senior
managers' "roughly right" picture of the future consisted
essentially of three elements:
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A strong sense that Lucent had to turn itself into a "high
performance growth company,"
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A sense of how the organization's values had to change to make
that possible, and
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Some numerical goals developed through benchmarking successful
high tech companies.
Lucent did not develop routines for evaluating and approving new
ideas as well as Enron. It has recently experienced some real problems.
But the work of Henry Schacht, Lucent's CEO during its spin-off,
remains a model of how to launch Cauldron innovation. He demonstrated
an honesty who showed he knew a little bit about the future but
admitted how much remained unknown. This inspired hope and excitement
among people who could make big contributions to innovation. With
widely-shared passion and broad, albeit vague, vision, the Cauldron
can keep boiling for a long time.
But success also requires structures that make continual change
possible. Groups practicing Cauldron innovation adopt an "organic"
style of work, in which key people are often unsure of exactly what
their job is. They're expected to find work that's important and
do it. And yet structure isn't less important just because it is
looser. The Cauldron innovator needs institutions and habits that
allow ideas and resources to move effectively from one part to another.
It may require a fast-moving "internal market" for ideas
and people, for instance. If innovators' ideas fail to win support
in one unit, they need to be able to take them to another.
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